Jobs · Customer Service · Virginia

Cashier Team Member (Front End Service) - Part Time

Whole Foods Market · Falls Church, VA · 1 wk ago
Customer Service$16–$25.4/hrPart-time

Job Responsibilities

  • Checks out customer groceries efficiently and accurately.
  • Upholds government regulations concerning sale of alcoholic beverages and taxation.
  • Follows proper check, ATM, and credit procedures.
  • Uses proper tares procedures when ringing up scalable items.
  • Cleans and stocks Front End areas, including own register – changing tapes and ribbon as necessary.
  • Maintains accuracy of signs and pricing during opening, mid, and closing duties.
  • Follows cash handling procedures and meets regional cashier variance policy.
  • May assist with training of new Cashier and Cashier Assistant Team Members.
  • Assists supervisor in controlling customer flow and backed up lines – helping reduce customer waiting time.
  • Participates in company programs as directed by leadership.
  • Arrives on time, appropriately groomed, dressed, and ready to work; works all scheduled shifts and attends required trainings and meetings.
  • Provides excellent customer service, addresses customer needs in a timely and effective manner, and models suggestive selling techniques.
  • Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
  • Follows and complies with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
  • Maintains a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
  • Immediately reports safety hazards and violations.
  • Performs other duties as assigned by store or company leadership.

Job Skills

  • Demonstrates patience in dealing with customers and Team Members.
  • Maintains proficiency with the Cashier Code Book and PLUs:
    • Strong basic math skills
    • Strong to excellent communication skills and willingness to work as part of a team.
    • Ability to deliver information in a clear and respectful manner to fellow Team Members, customers, and vendors.
    • Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
    • Ability to follow directions and procedures; effective time management and organization skills.
    • Passion for natural foods and the mission of Whole Foods Market.
    • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
    • Understanding of and compliance with WFM quality goals.
    • Strong attention to detail.

Experience

  • No prior retail experience required

Physical Requirements / Working Conditions

  • Must be able to lift 50 pounds.
  • In an 8-hour work day: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting and reaching.
  • Exposure to FDA approved cleaning chemicals.
  • Exposure to temperatures: 90 degrees Fahrenheit.
  • Ability to work in a wet and cold environment.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
  • May require use of ladders.

Note

The wage range for this position is $16.00-$25.40 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).

New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

We encourage and recommend all candidates to apply via our site. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent.

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