Cashier-Sub Status
Good Food Store · Missoula, MT · 2 wk ago
Customer Service$18.57/hrFull-time
About the role
This position offers scheduling flexibility and requires weekend and evening availability. Applicants must have availability matching department needs and commit to working a designated number of hours per week.
Responsibilities
- Greet customers, smile and make eye contact.
- Bag customer purchases in a neat and organized way following department protocol.
- Communicate with all front end staff and other coworkers in a courteous, positive, and professional manner.
- Ensure safe and legal alcohol sales by following established protocol such as checking ID's, and not selling to people who are underage or intoxicated.
- Attend a safe selling training course and successfully pass a written exam.
- Complete designated opening and closing duties as assigned.
- Maintain a clean and sanitized workspace, doing additional disinfecting in the front end as needed, and keep the front end free of congestion.
- Collect carts and baskets from inside or outside of the store and return them to designated areas.
- Stock supplies such as boxes, bags, and register supplies.
- Complete other cleaning tasks as designated by a manager.
- Assist with curbside program as needed (e.g. shopping, customer payments via phone, etc.).
- Clean up spills as needed.
- Alert manager of any equipment breakdowns or safety hazards.
- Check out customer purchases quickly and accurately, notify manager of pricing errors.
- Meet and maintain department standards for accuracy including minimizing overages/shortages, collecting correct and full payment from customers and giving back proper change.
- Follow department protocol for opening, closing, and moving between registers.
- Create neat and organized deposits and correctly balance drawer following department protocol.
- Follow proper security procedures when handling credit card payments and cash currency.
- Correctly process customer returns and complete documentation.
- Follow department protocol for applying coupons, rainchecks, and other discounts.
- Ensure transactions follow store policies for employee purchases and business discounts, and report any misuse or suspected abuse of policies to managers.
- Report “Sweethearting” concerns to management.
- Alert Manager on Duty to potential shoplifters, disorderly customers or other emergencies.
- Attend front end department meetings.
- Perform other tasks assigned by Front End Managers.
Qualifications
- High School education or GED preferred, but not required.
- Customer Service experience and experience working with cash registers or computers preferred.
- Basic math skills.
- Detail-oriented with ability to balance cash drawer.
- Regular, predictable attendance.
- Adhere to established work and safety procedures.
- Familiarity with natural foods preferred.
- Maintain accurate records.
- Ability to work closely with others and to provide excellent customer service.
Skills
- Basic math skills.
- Detail-oriented with ability to balance cash drawer.
- Regular, predictable attendance.
- Adhere to established work and safety procedures.
- Familiarity with natural foods preferred.
- Maintain accurate records.
- Ability to work closely with others and to provide excellent customer service.
Benefits
Details about benefits will be provided upon hire.
Pay
The starting hourly rate is $18.57, increasing after 2080 hours worked up to $23.06.
Schedule
Hours may vary and require weekend and evening availability.