Cashier - Service Receptionist

About the role

ELCO Chevrolet Cadillac has an immediate opening for a full-time cashier and receptionist in the Service Department.

Responsibilities

• Receive and receipt cash, checks, and credit card payments from customers
• Meet and greet customers to the service drive
• Answer and route incoming calls to the Service Advisors
• Greet customers in a pleasant and professional manner
• Compute customer bills
• Make change and issue receipts to customers
• Provide cash refunds or credit memorandums to customers for returned merchandise
• Reconcile cash drawer daily
• Handle customer complaints with integrity and poise, referring dissatisfied customers to appropriate individuals when necessary
• Close all open invoices
• Assist service and the front desk with telephone coverage
• Provide filing assistance to the service departments
• Maintain a professional appearance

Requirements

• Must be at least 18 years old
• Willing to take a pre-employment drug screening test
• Authorized to work in the United States; no work authorization sponsorship required now or in the future
• Able to sit for at least 8 hours a day
• Demonstrated superior customer service skills
• Ability to multi-task and handle several phone calls at once
• Able to work Monday through Friday from 9:00 am to 6:00 pm and occasional half-days on Saturdays
• At least 6 months of recent cashiering experience
• At least 1 year of customer service experience
• Dealership and/or recent customer service retail experience (a plus)

Schedule

Regular Monday through Friday hours from 9:00 am to 6:00 pm, with occasional half-days on Saturdays.

Benefits

Paid holidays (employees do not work on holidays but receive pay).