Cashier / Sales Associate (Shell) Store 1991

Responsibilities

• Makes change and issues receipts to customers.
• Reads and records totals shown on cash register tape and verifies against cash on hand.
• Quotes price and describes features of items for which money is received.
• Operates cash register by passing price‑coded items across electronic scanner to record price, compile printed list, and display cost of purchase, tax, and rebates.
• Verifies cigarette count with the previous shift and again with the incoming shift.
• Follows company policy for carding alcohol and cigarettes.
• Responsible for pricing and displaying received goods.
• Checks in vendors, ensuring all product is delivered before signing receipt; keeps a copy of anything signed and turns it into management at end of shift.
• Operates lottery machine.
• Cleans the entire store location, both inside and out, including bathrooms and any gasoline spills.
• Stocks and restocks all merchandise and supplies.
• Keeps all food‑service equipment clean and full.
• Performs other duties as assigned.

Competencies

• Customer Service – responds promptly to customer needs and requests for assistance.
• Oral Communication – answers questions effectively.
• Teamwork – contributes to a positive team spirit and supports colleagues.
• Planning/Organizing – uses time efficiently.
• Quality – demonstrates accuracy and thoroughness; seeks ways to improve quality.
• Safety and Security – observes safety and security procedures.
• Attendance/Punctuality – consistently at work and on time.
• Dependability – follows instructions, responds to management direction, and takes responsibility for actions.
• Initiative – volunteers readily; asks for and offers help when needed.

Qualifications

Education and Experience: High school diploma or GED; one to three months related experience and/or training. Equivalent combinations of education and experience will also be considered.

Language Skills: Ability to read a limited number of two‑ and three‑syllable words and to recognize similarities and differences between words and series of numbers; ability to print and speak simple sentences.

Mathematical Skills: Ability to add, subtract, multiply, and divide, including using units of American money.

Reasoning Ability: Ability to apply common‑sense understanding to carry out detailed but uninvolved written or oral instructions; ability to deal with problems involving a few concrete variables in standardized situations.

Other Skills and Abilities: Ability to interact and provide outstanding customer service to patrons and co‑workers; successful completion of TIPS class, liquor liability training, and chemical training.

Physical Demands

• Regularly required to stand, walk, use hands to finger, handle, or feel, and talk or hear.
• Frequently required to reach with hands and arms and to taste or smell.
• Occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl.
• Frequently lifts and/or moves up to 25 lb; occasionally lifts and/or moves up to 50 lb.
• Vision requirements include close, distance, color, peripheral, depth perception, and ability to adjust focus.