Cashier/Receptionist
Job Summary
We are seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the caller's business, and direct the caller to their destination. This position will also be responsible for basic cashier functions and filing.
Responsibilities
- Calculate the customer's bill using the dealership's computer system
- Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
- Make change accurately and issue receipts to customers
- Answer phones and direct consumers to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Operate switchboard telephone system
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Aid the managers with various clerical duties as needed
- Maintain filing
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures and internal procedures for assisting customers efficiently
Qualifications
- Experience with Microsoft Office Suite is a plus
- Available to work flexible hours on weeknights & weekends
- Ability to communicate customers' interests, needs and requests to management and sales personnel
- Professional personal appearance
- Clean driving record
Benefits
- 401K Match
- Paid Vacation
- Health and Dental Insurance
- Large room for growth - Promotions Within!!!!!
- Great Company Culture
Company Information
White Bear Mitsubishi and its affiliates, welcome all applicants and is an Equal Employment Opportunity Employer. We will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.