Cashier/Receptionist

Schedule

Hours of availability needed for this role are 6:45 am till 8 pm. Scheduling fluctuates week to week with Evening and Saturday availability being required.

Job Responsibilities and Duties

• Greet all customers and determine the nature of their visit
• Answer incoming phone calls and direct all calls to the appropriate department or individual
• Take detailed messages and provide basic information to all callers
• Communicate with callers and visitors in a professional, friendly, and efficient manner
• Communicate messages to the appropriate parties in a timely manner
• Maintain a professional image and demeanor at all times
• Balance cash upon shift start and shift end and be able to reconcile any discrepancy
• Collect cash, checks, and credit card payments from customers for the amount due on the repair order and/or counter ticket
• Guarantee all checks collected are in accordance with the company policy
• Ascertain and record totals of counter tickers and repair orders and verify against all cash, checks, and credit card payments at the end of shift
• Prepare and stock coffee, coffee supplies, and customer snacks
• Maintain cleanliness of customer lounge
• Maintain a clean and organized work space
• Promptly and efficiently answer multi-line phone system and transfer calls to direct department or individual
• Take detailed messages and communicate messages to the appropriate parties in a timely manner

Qualifications and Skills

• Excellent communication and organizational skills
• Friendly, people-oriented personality
• Punctual with schedule flexibility
• Experience using Microsoft Office suite
• Must clear pre-employment background check and drug screen
• Cash handling experience required
• Receptionist or Switchboard experience preferred