Cashier/Receptionist

We are seeking a full time Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the caller's business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions. At Mazda & Kia of Fargo, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Mazda & Kia Automotive Group is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. What We Offer Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Discounts on products and services Responsibilities Calculate the customer’s bill using the dealership’s computer system Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket Make change accurately and issue receipts to customers Answer phones and direct consumer to the proper department and follow up in a timely manner Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution Operate switchboard telephone system Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the time customers spend on hold Assist the managers with various clerical duties as needed Be friendly, professional, courteous and efficient when working with all customers and employees Familiarize yourself with department structures & internal procedures for assisting customers efficiently Qualifications Available to work flexible hours on weeknights & weekends Ability to communicate customers' interests needs and requests to management and sales personnel Professional personal appearance Clean driving record