Cashier/Receptionist

About the role

We are seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, assist the Rental Coordinator, Scanning and other clerical duties. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable. (We will train).

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently
• TRAC (Toyota Rental Program). Scheduling and executing rental contracts, pick-ups and drop-offs.

Requirements

• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Clean driving record
• All offers of employment contingent on a background check (7‑year) and non‑DOT pre‑employment drug screening
• Per Montana state law, employment is subject to a 1‑year probationary period
• Possess a valid driver's license and maintain a satisfactory driving record

Benefits

• Medical, Dental, Vision Insurance
• 401K Coordination and Matching
• Paid Training
• Paid Sick & Vacation
• Employee vehicle purchase plans
• Opportunities for advancement
• Employee discounts on products and services
• Access to company fun and events year round

Pay

$19‑20/Hour DOE

Schedule

9:00 AM‑6:00 PM (with a one‑hour lunch), Monday‑Wednesday and Friday‑Saturday; off Thursday and Sunday.