Cashier/Receptionist

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumers to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Aid in various clerical duties as needed

Qualifications

• Friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently
• Experience with Microsoft Office suite is a plus
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests, needs and requests to management and sales personnel
• Professional personal appearance
• Clean driving record

About the Role

This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.