Cashier/Reception

About the role

A reputable dealership is seeking a full-time employee to split time between the Cashier and Receptionist roles. The ideal candidate will be a reliable, hardworking, detail-oriented, organized, customer-service-focused individual eager to complete job responsibilities effectively and efficiently. Business attire with a uniform shirt is required.

Schedule

Hours of availability are Monday through Friday 6:45 am – 4:00 pm, with Saturday shifts from 6:45 am – 5:00 pm. Saturday availability is required, and the schedule fluctuates weekly with Saturdays in rotation. This position is 35–40 hours over a five-day work week.

Responsibilities

• Greet all customers and determine the nature of their visit.
• Answer incoming phone calls and direct all calls to the appropriate department or individual.
• Take detailed messages and provide basic information to all callers.
• Communicate with callers and visitors in a professional, friendly, and efficient manner.
• Communicate messages to the appropriate parties in a timely manner.
• Balance cash at shift start and end, and reconcile any discrepancies.
• Collect cash, checks, and credit card payments from customers for repair orders and counter tickets.
• Ensure all checks collected comply with company policy.
• Record and verify totals of counter tickets and repair orders against all payments at shift end.
• Prepare and stock coffee, coffee supplies, and customer snacks.
• Maintain cleanliness of the customer lounge and work space.
• Promptly and efficiently answer a multi-line phone system and transfer calls.

Requirements

• Excellent communication and organizational skills.
• Friendly, people-oriented personality.
• Punctual with schedule flexibility.
• Experience using Microsoft Office suite.
• Must clear pre-employment background check and drug screen.
• Cash handling experience required.
• Receptionist or switchboard experience preferred.