CASHIER - LEAD

About the role

Our team is looking for a friendly and reliable individual to join our fast-paced environment as a cashier. You will provide excellent customer service and be responsible for accurately processing transactions with a smile. This role requires attention to detail, multitasking, and the ability to work well under pressure.

Responsibilities

• Assume full responsibility for cash and credit card transactions, ensuring accuracy and integrity.
• Maintain the cash drawer and perform cash reconciliation at the beginning and end of each shift.
• Operate parking equipment such as gates, ticket dispensers, and payment machines.
• Comply with company policies and procedures, including loss prevention measures.
• Resolve discrepancies in cash balances.
• Greet guests warmly and professionally, establishing a positive first impression.
• Effectively communicate fees and other information to guests.
• Collaborate with team members and supervisors to address customer inquiries and resolve any issues promptly.
• Foster a collaborative and supportive team environment, treating colleagues as part of the work family.
• Absorb and assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department.
• Provide exceptional customer service by addressing customer needs, answering questions, and resolving concerns.
• Maintain a clean and organized work area, ensuring a pleasant guest experience.
• Offer assistance with parking transactions and directions as needed.
• Maximize profitability by accurately processing transactions.

Requirements

• High school diploma or GED.
• Strong customer service and communication skills.
• Attention to detail and accuracy in handling transactions.
• Ability to work effectively in a team environment.
• Familiarity with cash registers and point-of-sale systems (training will be provided).
• Physical ability to stand for extended periods and lift moderately heavy items as required (up to 50 lbs).
• Previous cashier or customer service experience is a plus.

Qualifications

You are passionate about delivering exceptional service, working in a supportive family-like environment, and possessing the following experience and attributes:

Skills

None specifically listed in the job description.

Benefits

• Medical, dental, vision, life insurance coverage for full-time, eligible employees.
• Flexible Spending Accounts for full-time, eligible employees.
• 401(k) plan.
• Vacation/sick leave for full-time and part-time employees.
• Holiday leave for full-time and part-time employees.
• Discount programs.

Pay

$12.25- $12.50 per hour

Schedule

Hours may vary based on operational needs.