Cashier III

Summary

Assist Facility Management in the operations of a Goodwill retail facility. Follow specific guidelines and operate with minimal supervision. Must have valid driver license with personal auto insurance as well as pass background and driver record check, and be available to work nights, weekends, and holidays.

Essential Duties and Responsibilities

• Provide outstanding customer service.
• Adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards.
• Absorb and execute customer and donor needs in a timely and courteous manner.
• Ensure the quality and quantity of work performed by employees according to standards.
• Keep the facility and surrounding premises neat, clean, orderly, and free of safety hazards.
• Understand and enforce safety procedures among employees.
• Train and evaluate employees in a thorough, organized, and timely manner.
• Manage personnel assigned to the store.
• Maintain all store records.
• Operate the facility in the absence of Facility Management, including directing activities, ensuring accurate transaction reporting, and processing donated goods appropriately.
• Interact with customers and ensure excellent customer service.
• Maintain quality control standards that meet Goodwill Industries of the Inland Northwest's high standards of operations.
• Maintain production areas for easy operations.
• Comply with Goodwill's employment practices and EEO guidelines and policies.
• Conduct individual and group training sessions.
• Maintain open communication at all levels within the facility.
• Take corrective action to ensure acceptable employee performance according to policy.
• Comply with cash handling and security policies.
• Maximize financial performance; identify deviations from desired results and develop corrective action plans as needed.
• Follow all policies, procedures, and directives of Goodwill, ensuring the safety of personnel or property.
• Collaborate with departments to provide mission services.
• Properly wear and maintain all required Personal Protective Equipment (PPE).
• Maintain agency confidentiality.
• Comply with all health, safety, and fire standards and local, state, and federal regulations (WISHA & OSHA).

Education and/or Experience

• High School diploma or general education degree (GED).
• One to three months related experience and/or training.
• Demonstrated knowledge of merchandise, cash register operation, and change-making skills.
• Able to communicate effectively using tact and courtesy.
• Outgoing, pleasant personality and appropriate grooming and hygiene.

Employment Benefits

[https://discovergoodwill.org/benefits/]