Cashier I
CGI · Detroit, MI · 6 mo ago
Customer Service$21.48/hrFull-time
Your future duties and responsibilities
- Verify that the fee collected matched the type of application submitted.
- Note all discrepancies and record the amount and type of fee collected, according to established procedures.
- Review and batch applications not received from the lockbox.
- Verify and cash moneys that are still attached to applications.
- Verify that fee matches type of application and the dollar value matches the tender selected in TDIS.
- Cashier all work brought to the office, ensuring that each batch balances before beginning new batch.
- Aid in creating daily deposit summary and the verification report.
- Review all batches from mailroom, counter, and Change of Services and Payment (CSOP).
- Adhere to all department procedures and internal controls at all times.
- Participate actively with teams for continuous quality improvement.
- Aid in training contract employees for the essential job functions.
- Help to constantly improve the training process/procedure.
- Maintain constant awareness and adherence to all aspects of internal controls.
- Generate Informational Request Letters (IRLs) and emails to Passport applicants regarding delinquent passport fees.
Required Qualifications
- A high school diploma or GED.
- One (1) year of experience utilizing a variety of office software, specifically: MS Word, MS Excel, and MS Outlook.
- Two (2) years of experience in a money-handling environment working with all aspects of cash registry.
- Must be bonded.
- Excellent attention to detail.
- Good data entry skills.
- Demonstrated ability to prioritize and organize simultaneous work flow duties.
- Ability to remain flexible and adapt under pressure in stressful situations.
- Follow instructions and established procedures.
Required Clearances
- U.S. Citizenship.
- Ability to obtain a Secret clearance.