Cashier – Hilton Anaheim (Fri-Sun) $17.50/HR

Job Details

Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The hourly base pay range for this position is $17.50 per hour.

The work schedule for this position is evening shift, Friday through Sunday.

Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company’s 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above.

Essential Functions

• Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients.
  • Acknowledges and greets guests within five feet with a professional and friendly demeanor.
    • Uses guest last names during interactions.
      • Uses salutation of the day and welcomes guests to the location.
• P Practices proper Towne Park phone etiquette.
  • Assists guests with directions, taxis, reservations and other inquiries.
    • Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.
• Collections and reconciles revenue and furnishes receipts upon request.
  • Accurately categorizes tickets for audit purposes.
    • Completes accurate and detailed shift reports.
• Operates equipment, including register, gate, and credit card machine.
  • Obtains information about daily events and rates to be charged.
    • Identifies and collects revenue for overnight vehicles that have not been charged for parking.
  • Maintains claim checks and guest folio archives.
    • Pulls guest keys and places in pick up order.
• Maintains clean, neat work environment including all surrounding areas of cashier booth, parking areas, and trash receptacles.
  • Completes all tasks in a timely manner as instructed by the Account Manager.
• Collects claim checks/tickets from all guests prior to issuing keys.
  • Checks all keys for location of vehicle and damage surveys prior to securing keys.

Qualifications

• Education: High school diploma or general education degree (GED) Required
• Licensure, Certification, Etc. Must be able to pass a criminal background check and drug screen
• Work Experience: One to three months related customer service experience and/or training; OR equivalent combination of education and experience without High School Diploma or GEDCashier/cash handling experience preferred
• Knowledge: Ability to understand 24 hour and military time systemsAbility to understand rates applicable to time passed
• Skills: Must be able to read and write standard English languageMust be able to read and comprehend simple instructions, short correspondence and memosMust be able to write simple correspondenceMust be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organizationAbility to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money and weight measurement, volume and distance