Cashier/Gift Shop Assistant- Part-time

Derby Dinner Playhouse is one of the region’s premier dinner theatres, offering guests an unforgettable combination of live theatre, dining, and entertainment. The Gift Shop is an important part of the guest experience, helping theatre patrons find unique gifts, souvenirs, and merchandise while maintaining an attractive and welcoming retail space. The company is seeking a personable, organized, and dependable Gift Shop Assistant to join the retail team.

Schedule

This part‑time position offers 5–15 hours per week. Hours are flexible and may be scheduled Monday through Friday between 10:00 AM and 10:00 PM. The position may also include select Saturdays from approximately 6:30 AM–4:00 PM for Children’s Theatre performances. Employees generally have two days off per week, but some evening, weekend, and holiday availability is required.

Responsibilities

• Help maintain a clean, organized, attractive, and fully stocked retail environment.
• Provide friendly, professional customer service to theatre guests.
• Operate the cash register and work as a cashier when needed.
• Answer customer questions and assist guests with merchandise selections.
• Process customer purchases accurately.
• Assist with opening and closing duties.
• Balance funds and operate a POS system.
• Perform other retail and Gift Shop duties as assigned.

Qualifications & Skills

• Previous retail or customer service experience.
• Strong interpersonal and communication skills.
• Personable and professional demeanor.
• Basic computer skills; comfortable using a POS system and cash register.
• Ability to learn and use retail and inventory systems.
• Strong attention to detail.
• Ability to work independently and follow directions.
• Willingness to work evenings, select Saturdays, holidays, and weekends in accordance with the performance schedule.
• Physical ability to stand for extended periods, walk while carrying merchandise, lift and carry items weighing approximately 25–30 pounds, and bend, reach, kneel, and squat.
• Ability to read small print and merchandise labels, and move merchandise between storage and retail areas.

Benefits

• 2 complimentary tickets to each mainstage production.
• Free meal and lunch/dinner break when working during a performance.
• 20% employee discount on Gift Shop purchases.
• Access to employee ticket discounts when offered.
• Opportunity to work in a unique dinner theatre and entertainment environment.