CASHIER/EXPO

Responsibilities

• Ensures that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
• Superior knowledge of entire menu, ingredients, modifications, allergens, upcharge costs
• Field inside, drive-thru, and phone orders
• Operating a Point of Sale system [POS], accurately reconcile daily check outs, sales, tips, and credit cards
• Proper cash handling procedures at all times
• Abside by policies and procedures for comps, voids, employee food, and customer loyalty program
• Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
• Addresses customer complaints and reports to SL and/or GM
• Performs table touches to ensure order accuracy, food quality, needed refills, and guest satisfaction
• Keeps company passwords and intellectual property confidential
• Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
• Use, implementation, and adherence to all company policies, procedures, systems and processes

Requirements

• KNOWLEDGE, SKILLS, EDUCATION + EXPERIENCE REQUIRED FOR THE JOB:
• 18+ years of age
• High school graduate
• Prior restaurant experience preferred but not required
• Dependable, honest, trustworthy, possesses integrity
• Positive attitude and great personal drive
• Courteous and enthusiastic
• Willingness and ability to learn in a fast-paced sales environment
• Exceptional communication skills
• Exceptional guest services skills
• Basic math and computer skills
• Proficiency on Aloha POS preferred but not required
• Ability to handle multiple projects simultaneously and efficiently
• Successful completion of General Team Member Training Certification
• Successful completion of Cashier/Expo Training Certification
• Availability to work on weekends
• Reliable transportation