Cashier/Customer Service - Bald Head Coffee Co. + Market, Nubb's Lobster Shack

Duties

• Greet guests with a smile and create a positive, welcoming atmosphere
• Take food and beverage orders accurately and efficiently
• Operate the register and handle payments (cash, card, digital) with care
• Answer questions about the menu and make thoughtful suggestions
• Keep the front counter, dining area, and condiment station clean and stocked
• Support baristas and kitchen staff during busy periods
• Aid with light food prep or drink handoff as needed
• Resolve customer issues calmly and professionally

Requirements

• Previous customer service or cashier experience is a plus—but not required
• Friendly, upbeat personality and great communication skills
• Ability to multitask and work efficiently in a fast-paced setting
• Comfortable standing for extended periods and lifting up to 25 lbs
• Reliable and punctual, with flexibility to work mornings, evenings, weekends, or holidays
• Passion for coffee, food, and great service

Needed Attributes

Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the Hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel Officials.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.