Jobs · Customer Service · Delaware

Cashier - Best Odds

Bally’s Corporation · Dover, DE · 1 mo ago
On-siteCustomer Service$16.5/hrFull-time

Responsibilities

  • Reports to work on time, in proper uniform with nametag, and with a positive and cooperative attitude.
  • Is held accountable for cash drawer and all variances.
  • Signed in with supervisor who assigns side duties and service station.
  • Completes side duties as directed.
  • Cleans and sets up table tops, cleans chairs and sweeps the dining area and work area as necessary or assigned by supervisor.
  • Always clears dirty items from assigned tables and stacks them properly on tray or bus tubs.
  • Cleans and resets any departure table immediately with clean caddy and condiments to not keep guests waiting.
  • Sets-up the cash register and the designated workstation.
  • Obtains and distributes all requisitioned supplies, and stocks and cleans all designated work areas.
  • Handles the settlement of guest checks as either: Credit Card - verifies guest’s signature, obtains the guest’s signature, the charge voucher and pays out any gratuity to the proper party. Cash - makes proper change and closes out the check.
  • Strives to obtain the goal of 95% positive guest comments, based on guest comment cards.
  • Prepares deposit envelope at end of shift, listing separately credit cards and cash sales, and deposits the envelope in the drop safe located at the front desk and has the drop witnessed and initialed by a supervisor on duty.
  • Reports any unusual occurrences to supervisor.
  • Maintains through knowledge of the menu and answers questions knowledgeably and makes recommendations and up-sells products.
  • Picks up kitchen orders as soon as possible to ensure that the food is served at the right temperature.
  • Picks up the correct orders, inspects items to ensure that everything ordered is correct and ready to be served.
  • For “to go” orders, ensures everything ordered is placed in the bag properly and neatly and that the condiments and bag etc. are clean and in good order. Presents completed orders to the guest with a smile and says, “Thank you for coming to Best Odds. Enjoy your meal. It was our pleasure to serve you. We look forward to seeing you again!” or any other phrase as directed.
  • Prepares, in accordance with our standard recipes: iced tea, coffee, and any other items as directed.
  • Ensures that no order leaves the kitchen without a printed dupe.
  • Fulfills all recycling and waste procedures and places all trash, food, and recyclables in the correct receptacles.
  • Leaves workstation clean and ready for the next shift’s team member.
  • Provides exceptional customer service.
  • Works safely, following all established safety rules and regulations.
  • Follows all relevant policies and procedures.
  • May be required to participate in daily service operations.
  • Performs other duties as assigned.

Qualifications

  • Must be available to work weekends, holidays, and nights as scheduled.

Additional Benefits

  • Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions.
  • Starting Compensation: $16.50/hr.

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