Cashier- Bella's in Vineyard

Position Summary

Lee’s Marketplace is a family-owned grocery chain dedicated to providing a great shopping experience for guests. As a Cashier, you will play a crucial role in ensuring that every guest has a positive and efficient checkout experience.

Primary Position Duties

• Greet each guest warmly and create a positive checkout experience.
• Engage with guests, answer questions, and thank them sincerely for shopping at Lee’s.
• Operate POS system efficiently and accurately, following all policies and procedures as directed by leadership.
• Maintain a neat and welcoming checkout station.
• Bag groceries carefully and efficiently, following food safety and weight distribution guidelines.
• Assist with general cleanliness of the front end, including spills, trash removal, sanitation procedures, and stocking check stands with needed supplies.
• Be of assistance to in any capacity necessary to ensure proper store and guest support.

Guest Service

• Greet and assist guests in a friendly and courteous manner, offering assistance in any way possible.
• Provide knowledgeable answers to guest inquiries.
• Promote and exemplify a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication with guests and team members.
• Offer to call for assistance or locate items when needed.
• Assist with product facing in the check stand end caps during slower periods.
• Report any damaged or leaking products to supervisors.

Product Handling

• Proactively watch for the quality of all items coming through the checkstand.
• Replace items as needed prior to completing the transaction.
• Bag groceries with care, following proper bagging procedures to prevent damage and ensure food safety.
• Separate items such as raw meat, chemicals, and fragile products to avoid cross-contamination.
• Absorb and assist with product facing in the check stand end caps during slower periods.
• Ensure items are pulled forward, properly aligned with the correct shelf tags, and not over-faced, maintaining a clean, organized appearance that reflects a “grand-opening” standard of presentation.

Cleanliness and Safety

• Routinely check guest and team member areas of the check stand and walkways for debris, trash, or hazards, and promptly remove or report them to maintain a clean and safe environment for guests and team members.
• Consistently sanitize all aspects of the check stand in both guest and team member areas.
• Keep bagging stations stocked and tidy throughout the shift.
• Maintain a clean and organized work area.
• Follow all safety and sanitation procedures.
• Report any safety hazards or equipment issues to management.
• Maintains high standards of personal hygiene and appearance to ensure a safe, clean, and pleasant environment for guests and team members.
• Contributes towards the cleaning responsibilities in the department as management sees fit.

Cash Handling

• Operate POS system efficiently and accurately.
• Confidently accept various forms of payment, including cash, card, check, WIC, and EBTF.
• Follow store policies on coupons, returns, exchanges, and refunds.
• Ensure the security of cash and other financial transactions.
• Handle money responsibly, including drawer counts and change accuracy.
• Uses POS and register system only when directed by the Frontend Manager/Supervisor.
• Works scheduled rotational shifts in the self-checkout area, monitoring guest transactions, providing assistance as needed, and remaining alert to prevent theft or misuse of the equipment.

Team Collaboration

• Work cooperatively with team members to achieve store goals.
• Stay informed about current promotions, loyalty programs, and store policies.
• Communicate with team members to ensure efficient checkout flow and guest assistance.
• Accept feedback from supervisors and cooperate with team leadership to improve service.
• Jumps in to assist with other store needs as directed, demonstrating flexibility and a team-first attitude.
• Participates in team meetings and training sessions.
• Attends departmental, store, and company meetings as required.
• Has knowledge of and complies with all company policies, procedures, programs, and directives.
• Promotes a harassment-free environment, and immediately reports any potential harmful situation to management.
• Leads by example in upholding Lee’s Marketplace standards of integrity, customer service, and respectful teamwork.

Position Requirements

• Age Requirement: 17yrs+
• Availability: Flexible availability, including evenings, weekends, and holidays.
• Physical Requirements: Ability to stand, walk, twist, sit, and bend for extended periods; ability to lift and carry items weighing up to 50 pounds; manual dexterity for handling small objects and operating equipment; repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance; occasionally stoop, crouch, kneel, or crawl.
• Tools And Machinery: POS System, Barcode scanner (handheld or mounted), Register scale, Credit/debit card reader, Receipt printer, Cash drawer, Bagging area and bag racks, Cleaning supplies, Cash handling tools (coin dispenser, change counter – if applicable), Store loyalty card or gift card activation tools, Self-check monitoring system, Wheeler, Sanitizing stations or spray, Trash Shoot, Step stools, Crates, Brooms, dustpans, and floor sweepers, Box cutters, Towels or cloths for cleaning spills, Temperature-controlled rooms, Computers, Phones/Intercom, Any other items seen fit for role.

Education Or Skills

• Education and Experience: High school diploma or equivalent preferred. Students actively pursuing a high school diploma or GED are welcome to apply. No previous work experience required. Must demonstrate a willingness to learn.
• Skills and Abilities: Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests. Ability to work in a fast-paced environment. Basic math skills for handling cash transactions. Ability to read and follow instructions. Good verbal communication skills. Excellent and consistent customer service skills. Self-motivated. Customer Service Driven. Reliable.

Compensation

• Competitive hourly wage/salary.
• Paid time and a quarter on Sundays.
• Benefits packages including health insurance, Disability plans, EAP, 401k plans, and Supplemental Insurances.
• 10% discount, restrictions apply. Ace Hardware Discount at Lees Ace Hardware locations.
• Paid Time Off to those who qualify.

Work Environment

• Friendly and supportive team atmosphere.
• Opportunities for career advancement and professional development.
• Safety forward atmosphere.
• Innovative, supportive, and input driven management team.

Note

This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.