Cashier

About the role

We are looking for an enthusiastic Cashier to join our team at Wright Automotive Group. We believe our employees are our greatest asset and treat all employees with respect and appreciation for their contributions to the company. We provide ongoing training and reward outstanding effort and results through bonus and commission programs.

Responsibilities

• Greets customers in a professional manner
• Operates switchboard telephone system
• Communicates with callers in a professional, friendly, and efficient manner, striving to minimize the amount of time customers spend on hold
• Takes thorough messages, indicating the caller’s first and last name, company name (if applicable), the time, and the message the caller wishes to leave
• Provides basic information to callers who have general inquiries
• Serves as a backup to the sales department cashier
• Assists the Service Manager with various clerical duties as needed
• Friendly, professional, courteous, and efficient when working with all customers and employees
• Calculates the customer’s bill using the dealership’s computer system
• Receives cash, checks, and credit card payments from customers and records the amount received on the repair order and/or counter ticket
• Makes change accurately and issues receipts to customers
• Records totals of counter tickets and repair orders, verifies against all cash, checks, and credit card payments on hand at end of shift
• Works with department managers to keep abreast of new products and services offered by the dealership and any changes in price
• Refers customers who have additional questions to the service advisor or other appropriate individual
• Handles customer complaints with integrity and poise and refers the customer to the appropriate individual for further communication
• Gives cash refunds accurately to customers for approved returned merchandise

Qualifications

• Demonstrated superior customer service skills
• Excellent communication skills and high attention to detail
• Ability to multi-task and handle several phone calls at once
• Must have at least a high school diploma/GED
• Must be proficient in Microsoft Word and Excel
• Must be able to work some evenings and weekends
• Must be able to pass pre-employment testing, including background checks, drug test, credit report, and valid driver’s license
• Professional appearance and strong work ethic

Benefits

• Health, dental, and vision insurance
• 401K with company match (10%)
• Great company culture
• Growth opportunities
• Work-life balance
• Community involvement
• Paid vacation
• Paid holidays