Cashier

About the role

Fry's Food Stores, now part of The Kroger Company, seeks to provide exceptional customer service and a safe, welcoming environment. As a cashier/checker, you will play a crucial role in ensuring our customers have positive experiences and feel valued.

Responsibilities

• Greet and assist customers, maintaining visibility and engagement.
• Process customer transactions quickly, accurately, and efficiently using the POS system.
• Handle various tender types including Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons, and checkout procedures according to company policy.
• Report and address pricing discrepancies to the Scan Coordinator.
• Follow policies and procedures for postage stamps, gift cards, and coupons.
• Stay updated with store promotions and adhere to food safety regulations.
• Comply with safety protocols, identify and report unsafe conditions, and enforce preventive maintenance practices.
• Engage with customers, answer product-related questions, and foster a welcoming atmosphere.
• Adhere to local, state, and federal laws, as well as company guidelines.
• Work collaboratively in a fast-paced, sometimes stressful environment.
• Act with honesty and integrity, managing conflicts in a non-confrontational manner.
• Support and assist minors, individuals with special needs, and older adults.

Requirements

Minimum qualifications include:

• Customer service experience.
• Effective communication skills.
• Basic math knowledge (counting, addition, and subtraction).

Desired qualifications include:

• Previous job experience as a Bagger or Courtesy Clerk.

Qualifications

Essential job functions include:

• Understanding and adhering to company policies and procedures.
• Managing conflict in a non-confrontational manner.
• Following directions and seeking assistance when needed.
• Ensuring compliance with local, state, and federal laws.
• Working cooperatively in a high-paced environment.
• Adhering to safety protocols and identifying unsafe conditions.
• Engaging with customers and addressing their needs.
• Providing support to minors, individuals with special needs, and older adults.

Skills

Key skills required for this role include:

• Excellent customer service skills.
• Effective communication and problem-solving abilities.
• Basic math skills for counting, adding, and subtracting.
• Ability to work in a fast-paced, sometimes stressful environment.
• Strong organizational and multitasking skills.
• Attention to detail for handling various tenders and reporting discrepancies.
• Ability to follow safety protocols and identify unsafe conditions.
• Positive attitude and willingness to engage with customers and colleagues.

Benefits

The Kroger Family of Companies offers a comprehensive benefits package designed to support your well-being, including:

• A wide range of healthcare coverage, including medical, dental, vision, and prescription services.
• Paid time off, including holidays and sick leave, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program and financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Tuition reimbursement up to $21,000 over your career through industry-leading training programs.
• Vast potential for growth through training programs and diverse career pathways.