Cashier

Pay

Compensation range: $17.13 – $18.50 per hour.

About the role

From behind our beautiful bakery counter, our Cashiers provide a memorable take-out experience. Dedicated, dependable, and hospitality driven, you’ll play an essential role in ensuring every To Go order is handled with care. Thriving in a high volume, full service restaurant, you’ll take pride in delivering consistent service that reflects our commitment to quality, order accuracy, and guest satisfaction. Whether answering phones, entering orders, or packing meals with precision, Cashiers bring passion and thoughtful attention to detail to every interaction, ensuring guests leave confident their order was handled perfectly.

Benefits

• Steady hours with flexible scheduling (full-time or part-time)
• Faster Pay – access up to 50% of earned wages the next day (exclusions apply)
• 50% off shift meals and 25% discount when dining with friends and family
• Paid vacation and sick time
• Medical, dental, vision, and prescription coverage options (medical starting as low as $12 per pay period)
• Virtual care and no-cost online mental health services
• World-class training for personal and professional growth
• Career advancement opportunities (over half of managers promoted from within)
• No-cost GED or Associate Degree programs
• Perks and discounts (cell phone, gym, movie, theme park savings)
• Employee recognition and appreciation awards
• HELP Fund (Hardship and Emergency Lifeline Program)
• Opportunities to give back through community and charity events

Responsibilities

• Warmly greet guests in person and by phone, delivering a positive and seamless carry-out experience
• Answer phones and guest questions using clear, friendly communication
• Demonstrate active listening during guest interactions
• Use menu knowledge to make recommendations and handle food allergies confidently
• Assist guests with our app when placing or picking up orders
• Take and enter orders accurately using a POS system with attention to detail
• Process payments efficiently and accurately, including cash handling and credit/debit transactions using basic math skills
• Pack orders carefully with speed and a sense of urgency, following instructions to ensure guest satisfaction
• Support teamwork by assisting with dessert finishing, barista functions, and preparing drinks and espresso beverages
• Maintain cleanliness and organization of cashier and take-out areas
• Complete closing tasks and sidework with consistency and ownership
• Work well under pressure with a positive, patient attitude

Requirements

• Previous restaurant, hospitality, or food service industry experience (required)
• Familiarity with front-of-house operations, including To Go orders or curbside service (a plus)
• Experience with cash registers, cash handling, and credit/debit transactions
• Strong communication and interpersonal skills with a focus on guest service
• Ability to multitask and stay organized in a fast-paced environment
• Dependable, reliable, adaptable, and punctual with a strong work ethic
• Team player passionate about hospitality and contributing to a positive workplace culture
• Ability to lift up to 50 pounds, stand for extended periods, continuously bend, reach, and twist
• Must be at least 18 years old

About the company

Named to FORTUNE Magazine’s “100 Best Companies to Work For®” list every year since 2014, The Cheesecake Factory Incorporated is a leader in experiential dining. We are culinary-forward and relentlessly focused on hospitality. Delicious, memorable experiences created by passionate people—this defines who we are and where we are going. We currently own and operate over 370 restaurants throughout the United States and Canada under brands including The Cheesecake Factory®, North Italia®, Flower Child® and a collection of other FRC brands. Internationally, 35 The Cheesecake Factory® restaurants operate under licensing agreements. Our bakery division operates two facilities that produce quality cheesecakes and other baked products for our restaurants, international licensees and third-party bakery customers.