Cashier

POSITION SUMMARY

ESSENTIAL FUNCTIONS

• Maintain proper grooming and uniform standards
• Greet guests with a genuine welcome while making a fantastic first impression
• Deliver genuine hospitality to and establish emotional connections with our guests
• Contribute to the overall teamwork and success of the restaurant
• Communicate effectively with guests and team members
• Handle cash and credit card payment with accuracy
• Adhere to alcohol awareness procedures
• Prepare bill using the POS, present to guest, and accept payment in a timely manner
• Take orders, in person or over the telephone, for takeout orders and packages to go food accurately
• Handle guest complaints professionally and alert a manager immediately
• Communicate food sensitivity or allergy with managers and chefs
• Maintain high level of cleanliness and sanitation
• Demonstrate professional and gracious demeanor at all times
• Perform all opening, running, and closing duties accurately
• Perform any job function requested by the management team

POSITION QUALIFICATIONS

• Adaptability & Flexibility – Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
• Attention to Detail – Diligently attends to details and pursues quality in accomplishing tasks
• Communication – Listens to others and communicates in an effective manner
• Confidence – A matured and justified self-belief in one’s ability to do the job, and the conveyance of that behalf
• Customer Focus – Builds and maintains customer satisfaction with the services offered by TRC; provides excellent customer service to both guests and team members
• Initiative – Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations
• Problem Solving – Resolves difficult or complicated challenges
• Teamwork – Promotes cooperation and commitment within a team to achieve goals and deliverables