Cashier

About the role

Smith's Food and Drug, now part of The Kroger Company, seeks to establish and maintain a safe and clean environment that encourages customers to return. We are committed to demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Be visible and actively greet, engage, and assist customers.
• Process customer transactions through the check lane quickly, accurately, and efficiently.
• Understand and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons, and checkout procedures according to company policy.
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal, and special ads.
• Adhere to food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management.
• Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to local, state, and federal laws, and company guidelines.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Act with honesty and integrity regarding customer and business information.
• Manage conflict in a reasonable, non-confrontational, and cooperative manner.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Qualifications

• Customer service experience.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Previous job experience as a Bagger or Courtesy Clerk is desired.

Skills

• Understanding of POS systems.
• Ability to manage cash shortages and overages honestly.
• Knowledge of restricted sale items (Alcohol, Tobacco, DVDs).
• Ability to follow policies and procedures.
• Ability to stay updated with store promotions.
• Compliance with food safety regulations.
• Ability to identify and report unsafe conditions.
• Ability to perform tasks with or without reasonable accommodation.

Benefits

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. These benefits include:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through the Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Tuition reimbursement up to $21,000 over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

Pay

Compensation details are not specified in the job posting.

Schedule

Schedule details are not specified in the job posting.