CASHIER
NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · Patuxent River, MD · 2 days ago
OTHRInternship
Duties And Responsibilities
- Proactively engage and make a connection with customers.
- Asking questions and listening to customer's needs.
- Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card.
- Providing premier customer service.
- Cooperating and building positive, inclusive and respectful relationships; taking accountability for your own actions and outcomes.
- Maintaining check-out area appearance.
- Moving and re-stocking bags/packaging materials/labels.
- Selling:
- Interacting with customers to ensure they found everything they needed.
- Making suggestions to customers on latest trends and current promotions based on customer's individual needs.
- Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer.
- Maintaining change funds and accounts for sales receipts.
- Completing various forms of paperwork, reports, and reconciliation.
- Inventory:
- Being the keeper of merchandise, completing all inventory processes and making sure merchandise is properly checked in and accurately ticketed.
- (May participate in periodic inventories).
- Dependability:
- Adherence to assigned work schedule.
- Accurate and complete follow through on work assignments.
- Product Knowledge.
- Knowledge of Point-of-Sale systems.
- Experience Retail or relevant work experience, preferred but not required.
- Communication Skills: Strong interpersonal and communication skills.
- Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to effectively communicate with customers, peers, and management.
- Ability to communicate on the telephone with proper etiquette.
- Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division.
- Ability to use a calculator and calculate percentages.
- Must be able to make change in American monetary units.
- Reasoning Ability: Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.
- Ability to work as part of a team and take initiative independent of direct supervision.
- Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours.
- May occasionally involve stooping, kneeling, crouching, and climbing ladders.
- Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.
- Involves lifting at least 25 lbs. and up to 50lbs in some departments.
- Work typically performed indoors but may be assigned outdoors depending upon location.
- Enthusiastic, friendly, and energetic with a desire to provide outstanding service.
- Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays.