Jobs · Customer Service · Indiana

Cashier

Kroger · Zionsville, IN · 12 mo ago
Customer ServicePart-time

About the role

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

  • Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
  • Process customer transactions through the check lane quickly, accurately, and efficiently.
  • Understand the Point of Sale (POS) system and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
  • Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
  • Report pricing discrepancies to the Scan Coordinator.
  • Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
  • Stay current with present, future, seasonal and special ads.
  • Adhere to all food safety regulations and guidelines.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Adhere to all local, state and federal laws, and company guidelines.
  • Able to work cooperatively in high paced and sometimes stressful environment.
  • Able to manage conflict in a reasonable, nonconfrontational and cooperative manner.
  • Able to act with honesty and integrity regarding customer and business information.
  • Able to follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

  • Minimum Position Qualifications: Customer service experience, Effective communication skills, Knowledge of basic math (counting, addition, and subtraction).
  • Desired Previous Job Experience: Customer service experience, Prior experience as a Bagger or Courtesy Clerk.

Skills

Not specified

Benefits

Not specified

Pay

Not specified

Schedule

Not specified

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