Cashier

Responsibilities

• Be visible and actively greet, engage, and assist customers.
• Process customer transactions through the check lane quickly, accurately, and efficiently.
• Understand and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons, and checkout procedures according to company policy.
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state, and federal laws, and company guidelines.
• Work cooperatively in high-paced and sometimes stressful environments.
• Manage conflict in a reasonable, non-confrontational, and cooperative manner.
• Avoid conflicts by acting with honesty and integrity regarding customer and business information.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Qualifications

• Customer service experience.
• Effective communication skills.
• Basic math knowledge (counting, addition, and subtraction).
• Previous experience as a Bagger or Courtesy Clerk is desired.

About the role

The role involves greeting and assisting customers, processing transactions, adhering to safety protocols, and maintaining a welcoming environment. It requires a cooperative and non-confrontational approach to managing conflicts and interacting with diverse groups of people.