Cashier

Responsibilities

• Be visible and actively greet, engage and assist customers.
• Process customer transactions through the check lane quickly, accurately, and efficiently.
• Understand and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Report pricing discrepancies to the Scan Coordinator.
• Adhere to established policies and procedures for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management.
• Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to local, state and federal laws, and company guidelines.
• Work cooperatively in high-paced and sometimes stressful environments.
• Manage conflict in a reasonable, non-confrontational and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Qualifications

• Customer service experience.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Previous experience as a Bagger or Courtesy Clerk is desired.

About the role

Smith’s Food and Drug, now part of The Kroger Company, operates over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. We are committed to creating exceptional experiences for our customers and communities, with a focus on food and people. We offer a variety of benefits to support our Associates' well-being, including healthcare coverage, flexible scheduling, and financial and emotional support programs.