Cashier

About the role

Establish and maintain a safe and clean environment that encourages customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
• Process customer transactions through the check lane quickly, accurately, and efficiently.
• Understand the Point of Sale (POS) system and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Report pricing discrepancies to the Scan Coordinator.
• Adhere to established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management.
• Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to local, state and federal laws, and company guidelines.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Act with honesty and integrity regarding customer and business information.
• Manage conflict in a reasonable, non-confrontational and cooperative manner.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform essential functions of this position with or without reasonable accommodation.

Qualifications

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Previous job experience as a Bagger or Courtesy Clerk

Benefits

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. Please visit our Benefits Page for more information about eligibility and details.