Cashier
Kroger · Phillips, WI · 14 mo ago
Customer ServicePart-time
About the role
Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
- Process customer transactions through the check lane quickly, accurately, and efficiently.
- Understand the Point of Sale (POS) system and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
- Report pricing discrepancies to the Scan Coordinator.
- Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
- Stay current with present, future, seasonal and special ads.
- Adhere to all food safety regulations and guidelines.
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Adhere to all local, state and federal laws, and company guidelines.
- Work cooperatively in high-paced and sometimes stressful environments.
- Act with honesty and integrity regarding customer and business information.
- Manage conflict in a reasonable, non-confrontational and cooperative manner.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
Skills
- Understanding of POS systems
- Handling various tender types
- Food safety compliance
- Conflict resolution
- Customer service
- Ability to work in high-paced environments
Benefits
Comprehensive benefits package including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, and tuition reimbursement.
Pay
Compensation details not specified.
Schedule
Schedule details not specified.
What You’ll Receive From Us
The Kroger Family of Companies offers a wide range of benefits including physical, emotional, financial, and more. These include healthcare coverage, flexible scheduling, counseling services, financial tools, discounts, and industry-leading training programs.