Cashier
Kroger · Memphis, TN · 10 mo ago
On-siteCustomer ServicePart-time
Responsibilities
- Be visible and actively greet, engage, and assist customers.
- Process customer transactions through the check lane quickly, accurately, and efficiently.
- Understand and adhere to the company's limits on cash shortages and/or overages.
- Work honestly and effectively to control loss.
- Report pricing discrepancies to the Scan Coordinator.
- Follow established policies and procedures for postage stamps, gift cards, and coupons.
- Stay current with present, future, seasonal, and special ads.
- Adhere to all food safety regulations and guidelines.
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management.
- Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
- Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
- Adhere to all local, state, and federal laws, and company guidelines.
- Work cooperatively in high-paced and sometimes stressful environments.
- Manage conflict in a reasonable, non-confrontational, and cooperative manner.
- Able to act with honesty and integrity regarding customer and business information.
- Able to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Qualifications
- Customer service experience.
- Effective communication skills.
- Knowledge of basic math (counting, addition, and subtraction).
- Previous experience as a Bagger or Courtesy Clerk is desired.
About the role
The job involves cashiering and checking responsibilities, ensuring a safe and welcoming environment for customers. The role requires adherence to company policies and procedures, as well as maintaining a high level of customer service and safety awareness.