Jobs · Customer Service · Michigan

Cashier

Kroger · Utica, MI · 1 mo ago
On-siteCustomer ServicePart-time

Prominent Job Functions

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Process customer transactions through the check lane quickly, accurately, and efficiently.
  • Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
  • Understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, Fireworks, Videos, etc.).
  • Collaborate with Front-end associates to encourage teamwork.
  • Report pricing discrepancies to the Scan Coordinator.
  • Report product ordering/shipping discrepancies to the department manager.
  • Display a positive attitude.
  • Stay current with present, future, seasonal and special ads.
  • Adhere to all food safety regulations and guidelines.
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents.
  • Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
  • Adhere to all local, state and federal laws, and company guidelines.

Essential Job Functions

  • Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
  • Understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, Fireworks, Videos, etc.).
  • Report pricing discrepancies to the Scan Coordinator.
  • Report product ordering/shipping discrepancies to the department manager.
  • Display a positive attitude.
  • Stay current with present, future, seasonal and special ads.
  • Adhere to all food safety regulations and guidelines.
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents.
  • Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
  • Adhere to all local, state and federal laws, and company guidelines.

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