Cashier
Kroger · Lawrenceburg, KY · 11 mo ago
On-siteCustomer ServicePart-time
Responsibilities
- Be visible and actively greet, engage, and assist customers.
- Process customer transactions through the check lane quickly, accurately, and efficiently.
- Understand and adhere to the company's limits on cash shortages and/or overages.
- Work honestly and effectively to control loss.
- Report pricing discrepancies to the Scan Coordinator.
- Follow established policies and procedures for postage stamps, gift cards, and coupons.
- Stay current with present, future, seasonal and special ads.
- Adhere to all food safety regulations and guidelines.
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues.
- Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
- Create an environment that enables customers to feel welcome, important, and appreciated.
- Adhere to all local, state, and federal laws, and company guidelines.
- Work cooperatively in high-paced and sometimes stressful environments.
- Manage conflict in a reasonable, non-confrontational, and cooperative manner.
- Able to act with honesty and integrity regarding customer and business information.
- Able to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Qualifications
- Customer service experience.
- Effective communication skills.
- Knowledge of basic math (counting, addition, and subtraction).
- Previous job experience as a Bagger or Courtesy Clerk is desired.
About the role
The role involves greeting, engaging, and assisting customers, processing transactions, adhering to safety and food regulations, and managing interactions with various customer groups. It also requires understanding and following company policies and procedures, maintaining a safe and welcoming environment, and working in a high-paced, sometimes stressful setting.