Cashier
Kroger · Kingwood, WV · 10 mo ago
On-siteCustomer ServicePart-time
Responsibilities
- Be visible and actively greet, engage and assist customers.
- Process customer transactions through the check lane quickly, accurately, and efficiently.
- Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
- Report pricing discrepancies to the Scan Coordinator.
- Follow established policies and procedures for postage stamps, gift cards, and coupons.
- Stay current with present, future, seasonal and special ads.
- Adhere to all food safety regulations and guidelines.
- Create an environment that enables customers to feel welcome, important and appreciated.
- Manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Qualifications
- Customer service experience.
- Effective communication skills.
- Knowledge of basic math (counting, addition, and subtraction).
About the role
The job involves working in a high-paced and sometimes stressful environment, interacting with customers, managing conflict, adhering to policies and procedures, and ensuring food safety. The role also requires understanding and handling various tender types and reporting pricing discrepancies.