Jobs · Customer Service · Tennessee

Cashier

Kroger · Goodlettsville, TN · 4 mo ago
Customer ServicePart-time

Responsibilities

  • Be visible and actively greet, engage, and assist customers.
  • Process customer transactions through the check lane quickly, accurately, and efficiently.
  • Understand and adhere to the company's limits on cash shortages and/or overages.
  • Work honestly and effectively to control loss.
  • Report pricing discrepancies to the Scan Coordinator.
  • Follow established policies and procedures for postage stamps, gift cards, and coupons.
  • Stay current with present, future, seasonal, and special ads.
  • Adhere to all food safety regulations and guidelines.
  • Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management.
  • Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
  • Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Adhere to all local, state, and federal laws, and company guidelines.
  • Work cooperatively in a high-paced and sometimes stressful environment.
  • Able to manage conflict in a reasonable, non-confrontational, and cooperative manner.
  • Able to act with honesty and integrity regarding customer and business information.
  • Able to follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Qualifications

  • Customer service experience.
  • Effective communication skills.
  • Knowledge of basic math (counting, addition, and subtraction).
  • Previous job experience as a Bagger or Courtesy Clerk is desired.

About the role

Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Benefits

We offer a wide range of healthcare coverage, flexible scheduling, emotional and financial support, valuable associate discounts, and industry-leading training programs and diverse career pathways.

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