Cashier

About the role

The Cashier is responsible to receive and process payment for services rendered or parts/materials purchased. He/She explains vehicle service recommendations to customers, prints out and writes up estimates and invoices, and accepts payment in cash or through the use of electronic point-of-sale equipment and credit/debit payment media. The Cashier records the payment amount and closes repair orders in the computer system. The Cashier must operate specific software programs to keep track of customer data such as service history, parts purchased, and/or contact information. He/She may need to calculate materials charges, repair charges, and taxes -- and must understand various types of warranties.

Responsibilities

• Greet customers in a friendly and appreciative fashion
• Answer telephone inquiries and route calls quickly and efficiently
• Receive and process payment for products and services using electronic point-of-sale processing equipment
• Process credit and debit transactions, checks, and other forms of payment
• Operate system software to accurately maintain customer data
• Encourage repeat business by acknowledging the customer's purchase with gratitude
• Adhere to all company policies, procedures and safety standards
• Perform other duties as assigned

Requirements

• High school diploma or GED
• Minimum of one‑year money‑handling experience
• Pleasant and helpful demeanor
• Exceptional verbal and written communication skills
• Affinity for math
• Ability to calculate materials charges, repair charges, and taxes
• Understanding of various types of warranties
• Ability to operate specific software programs to track customer data (service history, parts purchased, contact information)

Benefits

• Medical – 4 plans (BCBS)
• Dental
• Vision
• Term Life
• Company‑paid Term Life
• STD/LTD
• Accident indemnity rider
• PTO / Sick days (annually)
• 401(k) with an employer match
• Employee Assistance Program
• FMLA / Maternity/Paternity Leave
• Bereavement Leave