Cashier

Hualapai Tribal Members preferred.

About the role

The Zip Line Cashier is responsible for providing a safe, fun, and engaging environment for guests and employees on our Zip Line Course. This position focuses on safety, service, and efficiency in operating higher-complexity activities, including record/file keeping, ticket sales, and related reports. Building positive professional relationships with guests and employees is key to success.

Responsibilities

• Handle cash and card transactions.
• Assist guests and provide information in a safe, professional manner on complex activities.
• Perform all tasks assigned to the work group.
• Ensure a safe environment for guests and staff while delivering high-level safety, fun, and guest engagement.
• Monitor adherence to safety policies to prioritize guest and staff safety.
• Greet guests, deliver introductory orientation talks, and provide information about the Zip Line tour.
• Assist in inspecting guest equipment.
• Complete daily end-of-day sales reports.
• Maintain daily files of inspections, guest counts, and related records.
• Inform the Manager of any maintenance and supply needs for the Zip Line office.
• Ensure cleanliness and actively mitigate hazards.
• Fit guests with harnesses and helmets correctly, ensuring the use of all safety equipment.
• Use customer engagement skills to create memorable experiences for guests.
• Educate guests about the history of Grand Canyon West, geology, culture, and the Hualapai Tribe.

Requirements

• Physical capability to assist and accommodate guests of various sizes.
• Able to walk and stand for long periods of time.
• Strong computer skills.
• Good oral communication skills, strong interpersonal skills, and an outgoing personality.
• High School Diploma or GED.
• Valid driver’s license.
• Must pass a pre-employment drug screen and extensive background check.

Working Conditions

• Able to lift up to 50 lbs.
• Able to stand for long periods of time.
• Must be available to work holidays and weekends.