Cashier

About the role

This role is a Cashier (Customer Service Associate) position at Floor & Decor.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Work in a manner consistent with the company’s core values.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Create price tags and merchandise signs.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.

Physical/Sensory Requirements

• Medium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• The employee is often required to use their hands and fingers, to handle or feel.
• The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Working Conditions

• While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles.
• The noise level in the work environment is typically quiet to moderate.

Pay

Minimum base pay from $15.10 per hour with higher starting pay available based on experience.

Schedule

• Full-Time and Part-Time Positions Available.