Cashier

About the role

As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor’s customers. Our Cashiers are responsible for providing excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions and providing every customer with an exceptional experience.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Work in a manner consistent with the company’s core values.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Create price tags and merchandise signs.

Requirements

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.

Qualifications

We look for friendly and enthusiastic individuals who are entrepreneurial and hard-working, honest and accountable.

Skills

Not specified

Benefits

Not specified

Pay

$16.02 - $20.20 per hour

Schedule

Full-Time and Part-Time Positions Available.