Cashier
About the role
We are a Wisconsin grocer committed to giving back to the communities we serve and providing guests with exceptional service and value. We operate over 40 full-service supermarkets across Wisconsin. At Festival Foods, people are at the top of our list – you’ll see it in our daily interactions, how we treat guests, and in our extensive associate benefits and programs. Join our team as a Festival Foods Cashier! Are you looking for a role in a helpful, fun, and guest‑focused environment? We are seeking Cashiers to join our team and provide outstanding service to our customers (which we refer to as guests). As a key part of our retail and grocery store team experience, you'll ensure every shopper leaves ready to “boomerang” back again. Providing excellent guest service is at the heart of what we do.
Responsibilities
- Engage with Guests – engage in friendly conversations, make eye contact, and ensure every guest feels welcome and valued.
- Efficient Transactions – scan grocery items, process sales efficiently, and handle monetary transactions with care.
- Bagging with Care – as needed, bag items thoughtfully to ensure products reach their destination in the condition they left our store.
- Stay Informed – maintain awareness of all promotions and advertisements to assist guests effectively.
- Maintain Order – keep your register station neat and well‑stocked with necessary supplies.
- Communication – relay guest requests to the Guest Services leadership team as needed to ensure guest satisfaction.
- Quality Standards – ensure all quality and quantity standards are met, especially during peak times at 10 am and 5 pm.
- Teamwork – perform other duties as needed to support the team.
- Honor Commitments – maintain regular, timely attendance in compliance with the work schedule and give adequate notice to find a replacement for occasional absences.
Requirements
- Customer Service Skills – ability to engage with guests and provide outstanding retail sales and service.
- Retail Experience – ability to process information and merchandise transactions and handle cash and media at registers.
- Communication – strong ability to communicate effectively with both customers and retail associate team members.
- Accuracy – ability to read, count, and write accurately to ensure precise transactions.
- Equipment Operation – ability to operate all equipment necessary to perform the job.
- Physical Demands and Work Environment – ability to stand in place for long periods; walk in the store; bend, stoop and kneel regularly; fine finger and broad manual dexterity; eye‑hand‑foot coordination; ability to stand for extended periods and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting; ability to work varied hours/days, including nights, weekends, and holidays, as needed.
Pay
Hourly associates are paid weekly. Part‑time store associates receive a $1 premium per hour on Sundays and select holidays. Hourly full‑time store associates receive time and a half on Sundays and select holidays.
Benefits
- Associate Discount – industry‑leading 15% off grocery purchases for you and your immediate household.
- Vision & Dental Insurance – eligible for vision insurance and two dental coverage options designed to fit your needs.
- Support – 3 weeks of paid parental leave, fitness reimbursement program, Employee Assistance Program (EAP), and LEAPCare Care Coaches providing confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues, and depression or anxiety.
- Save for Your Future – 401(k) plan with an annual discretionary match to help associates reach retirement savings goals.
- Two‑Week Advanced Scheduling – schedules provided two weeks in advance for better planning and balance.
Schedule
The Cashier position is flexible, offering both part‑time and full‑time opportunities. The work schedule may include mornings, afternoons, evenings, weekends, and holidays based on your availability.
800 E. Maes Avenue, Kimberly, WI 54136