Cashier

About the role

Engages with customers, provides efficient checkout services, bags and transports groceries, locates products and conducts price verifications. Maintains proficiency regarding transactions and accuracy of tender.

Responsibilities

• Ensures correct checkout totals for customers by properly weighing, keying, and scanning items.
• Maintains accurate money count in register at all times.
• Accesses or memorizes product codes and remains familiar with ad and special items.
• Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, etc.
• Maintains friendly and customer-service-oriented attitude by greeting customers, answering questions, locating and promoting products, and responding to complaints.
• Promotes enrollment in Thank You Card program and assists customers with sign up process, where applicable.
• Safeguards groceries by putting like items together, limiting bag weight, preventing food cross-contamination, and ensuring customer receipt of all purchased items.
• Takes precaution when handling objects to avoid damage to products, property, etc.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
• Complies with all Company policies and procedures.
• Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco, alcohol, and cannabis-based and pharmaceutical products.

Requirements

• Basic knowledge of cash register.
• Basic knowledge of tender policies and procedures.
• Basic mathematical and counting skills.
• Ability to learn new technology systems, methods and processes.
• Ability to remain courteous with customers at all times.
• Ability to communicate effectively with customers and partners in written and verbal form.
• Ability to multi-task and work in a fast-paced environment.
• Ability to maintain a high level of accuracy.
• Ability to work flexible schedules including nights, weekends and holidays.

Qualifications

• Typically involves on the job training.
• Minimum of 16 years of age required.
• TABC/LACT certification required where applicable.

Knowledge, Skills And Abilities

• Basic knowledge of cash register.
• Basic knowledge of tender policies and procedures.
• Basic mathematical and counting skills.
• Ability to learn new technology systems, methods and processes.
• Ability to remain courteous with customers at all times.
• Ability to communicate effectively with customers and partners in written and verbal form.
• Ability to multi-task and work in a fast-paced environment.
• Ability to maintain a high level of accuracy.
• Ability to work flexible schedules including nights, weekends and holidays.

Physical Demands

• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Continuously required to talk and hear.
• Continuously required to use hands for reaching, touching or handling.
• Continuously required to use fine finger movements (ex. sorting and typing).
• Continuously required to stand or walk.
• Frequently required to push, pull, maneuver or lift objects up to 40 lbs.
• Frequently required to bend, kneel or squat.
• Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.
• Occasionally required to climb, balance, stoop or crawl.
• Attendance at work is required.

Work Context and Environment

• Work is generally performed in a retail store.
• Occasionally exposed to cleaning agents.
• Noise level varies.