Cashier Associate
Job Summary
Increases customer confidence and loyalty by providing accurate, fast and courteous customer checkout. Manages lane according to service standards and ensures adherence to company policies.
Essential Responsibilities
Creates an environment that enables customers to feel welcome, important and appreciated to increase customer confidence and loyalty.
Listens to and appropriately escalates customer concerns to management with a positive attitude.
Stocks front end products; restocks and uses supply items efficiently to eliminate waste and to maintain the lowest supply cost.
Manages lane according to service standards.
Assists in training new cashiers.
Responsibilities
Uses the Point of Sale (POS) system, and handles various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, Reward offers, coupons and checkout procedures according to company policy to record sales.
Understands and adheres to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
Adheres to guidelines on restricted sale items (Alcohol, Tobacco, etc.).
Aids customers in unloading purchases onto the conveyor belt at the checkout.
Packs customer purchases in a manner to prevent damages, carry or push groceries in a shopping cart to the customer’s car and load groceries into the vehicle.
Checks the price of merchandise in all departments, as needed.
Collects shopping carts from parking lot and other areas and return to designated area.
Qualifications
High School / GED Diploma
English Language Proficiency
Knowledge of Compliance with Company Policies and Procedures
Ability to Work Safely and Comply with Safety Procedures
Ability to Perform Repetitive Movements with Both Hands and/or Both Feet
Ability to Sit, Balance, Stoop, Kneel, Crouch and Climb Up to 10 ft.
Ability to Twist Back and/or Neck, Walk on a Slippery or Cluttered Floor Surface, Work with Hazardous Equipment and Be Exposed to Sharp Objects.
Ability to Be Exposed to Loud Noise, Skin Irritants, Nuisance Dust, Fumes and Sprays, Hazardous Cleaning Solutions and Other Toxins.
Ability to Use Personal Protective Equipment: Goggles, Gloves, Back Brace
Ability to Lift 250 lbs. and 30 lbs.