Cash Processing Analyst

About the Role

This position splits time between the Treasury and Cash Applications departments, overseeing daily corporate cash management activities and assisting with the posting of customer payments.

Responsibilities

• Treasury:
  • Perform daily reconciliation of bank accounts to detect fraudulent activity
  • Coordinate with other departments to ensure accurate and timely wire and ACH transmissions
  • Gather and maintain treasury department files and documentation for cash procedures and bank account information
  • Prepare Treasury reports, including daily cash flow tracking, as requested by management
  • Review account analyses and bank statements to minimize bank fees and discontinue unused services
  • Assist Accounting in the Monthly Close process
• Cash Applications:
  • Post unapplied payments from various channels to customer accounts based on supporting documentation and account research
  • Analyze and handle payment exceptions (e.g., returned payments, customer deposits, credit card disputes, write-off recoveries)
  • Contact customers to request additional information for proper payment application
  • Analyze and process inquiries from Customer Contact Centers (e.g., refunds, balance transfers, payment investigations, auto bill pay)
  • Maintain the Auto Bill Pay (ABP) process:
    • Sign up or remove customers for ABP based on requests or completed disconnect orders
    • Prepare customer letters for additional information, returned payments, or ABP removal
    • Record returned payments and handle ACH change notices
  • Handle reconciliations, external data feeds, and manual postings of payments to depository bank accounts
• Other duties as assigned

Requirements

• Four years of college resulting in a Bachelor’s Degree or equivalent experience
• 2 to 3 years of experience in Finance, Accounting, or Treasury

Skills

• Reasonable understanding of the banking system and cash flows
• Ability to make prudent decisions under short deadlines
• High personal integrity for diligent business transactions
• Solid knowledge of accounting concepts and strong interaction with accounting teams
• Strong written and verbal communication skills
• Proficiency in Excel
• Detail-oriented with strong organizational skills

No supervisory responsibilities.