Cash Posting Specialist

About the role

Optima Dermatology is recruiting a Cash Posting Specialist to join the Practice Support Center, based in Portsmouth, NH. The role is remote/hybrid for candidates located in FL, IN, MA, ME, NC, NH, OH, PA, VA. Reporting directly to the RCM Cash Reconciliation Manager, the specialist processes third‑party reimbursement via EFT, check, or patient portal, performs posting, reconsiderations, and adjustments of all payment types to the billing and collection system, and completes work with minimal errors subject to routine quality reviews.

Responsibilities

• Review daily Excel file of all customer payments received from the bank
• Accurately apply lockbox payments to customer accounts, noting exceptions for later research
• Communicate with internal accounts receivable staff, including billing and collections
• Key manual checks received in office
• Receive payments made electronically, by paper check, and credit card
• Post payments accurately and in a timely manner
• Complete daily balancing to batch sheet
• Perform other duties assigned by the Supervisor, Manager, or Director

Qualifications

• High school diploma or equivalent
• Knowledge of business administration or accounting preferred
• 1‑4 years' experience in handling payments and balancing accounts
• Ability to communicate in a clear and professional manner
• Good oral and written skills
• Collaborative team player; able to work with patients, external parties, and internal departments
• Ability to multi‑task
• Ability to solve problems, prioritize duties, and follow through with assigned tasks
• Ability to work independently in a fast‑paced environment

Benefits

• Generous health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance