Cash Ordering and Reconciliation Analyst II

About the role

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! The Cash Ordering & Reconciliation Analyst II independently manages branch and ATM cash ordering, cash shipments, vault inventory, forecasting, and related reconciliation activities. The Analyst validates and consolidates ordering requirements, coordinates Federal Reserve and cash-vendor activity, and helps ensure sufficient cash availability while minimizing excess or idle funds. The role researches complex cash-order and inventory discrepancies, reconciles physical cash activity to system records and general ledger accounts, supports audit and regulatory requirements, identifies recurring trends, and recommends process improvements. The Analyst II also serves as an experienced resource for Analyst I employees and operational partners.

Responsibilities

• Cash Ordering, Forecasting & Delivery Coordination (35%)
  • Order Review & Validation: Independently review branch and ATM cash-order requests for accuracy, reasonableness, denomination needs, timing, and adherence to established guidelines.
  • Forecasting: Use historical cash usage, seasonal patterns, holidays, local events, ATM activity, and other known drivers to anticipate cash needs and reduce shortages and excess balances.
  • Federal Reserve & Vendor Coordination: Coordinate cash shipments and delivery changes and maintain working knowledge of Federal Reserve and cash-vendor requirements.
  • Branch Support: Provide guidance regarding cash ordering, shipment status, cutoff times, holiday schedules, and non-routine exception handling.
• Reconciliation, Inventory & Financial Controls (35%)
  • Inventory Management: Maintain and validate cash and coin inventory records for assigned vendor vaults and cash locations; investigate unusual movements or variances.
  • Reconciliation: Reconcile physical cash logs, shipment records, vendor reporting, system records, and general ledger accounts and resolve discrepancies within established expectations.
  • Exception Management: Research cash-order, shipment, inventory, and settlement exceptions; document findings, coordinate corrective action, and escalate material or recurring issues.
  • Financial Risk Management: Support accurate cash positioning and forecasting to limit idle funds, avoid unnecessary cash movement, and reduce operational and financial exposure.
• Reporting, Audit & Operational Oversight (20%)
  • Reporting & Analysis: Analyze cash-ordering, inventory, reconciliation, and variance reporting to identify trends, recurring exceptions, or control opportunities.
  • Audit Readiness: Maintain complete and retrievable documentation supporting cash orders, reconciliations, inventory activity, approvals, and exception resolution.
  • Audit & Regulatory Support: Support audits and reviews by providing documentation, research, and operational insight.
  • Critical Communications: Communicate material delivery issues, cash shortages, significant variances, or other operational risks to impacted partners and leadership.
• Systems, Process Improvement & Team Support (10%)
  • System Proficiency: Maintain advanced