Cash Operations Technician - Rochester MN

About the role

Cash Depot is the nation's largest independent provider of retail cash management, ATM solutions, consumer financial services, and AirVac systems. Since 1983, we have built our reputation on delivering dependable service, innovative technology, and strong customer relationships nationwide. As a Cash Operations Technician you will manage cash operations and perform first-line maintenance on ATMs, Smart Safes, and AirVac equipment throughout your assigned territory, working independently while combining customer service, cash management, route operations, and basic troubleshooting.

Responsibilities

• Cash Operations – Replenish ATM cash inventories, perform ATM and Smart Safe cash pulls, deliver coin orders and process deposits, follow all cash handling and security procedures, complete route assignments accurately and efficiently.
• Equipment Support – Clear ATM jams, replenish receipt paper, perform machine diagnostics, reboot equipment, install software updates, escalate advanced issues to skilled technical support team.
• Customer Service – Build strong customer relationships, respond to customer needs professionally, communicate effectively with dispatch and operations teams, complete all service documentation accurately and on time.

Qualifications

• High School Diploma or GED
• Valid Driver's License
• Clean Driving Record
• Ability to lift and move equipment as required
• Strong attention to detail
• Excellent customer service and communication skills
• Ability to work independently and manage daily responsibilities

Skills

• Cash handling experience
• Route-based service experience
• Mechanical or technical troubleshooting experience
• Experience working in a customer-facing field environment

Benefits

• Paid Holidays
• Paid Time Off (PTO)
• Annual Profit-Sharing Bonus Program – approximately 15% to 20% of annual earnings (could equate to $6,800 to $9,100 annually for an employee earning $22.00 per hour).
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Company-Paid Life Insurance
• Company-Paid Short-Term Disability
• Wellness Benefit Programs
• Medical Deductible Reimbursement Program
• $2,000 Sign-On Bonus

Schedule

• Guaranteed 40-hour work week
• Paid drive time
• 4-day work week (Monday, Tuesday, Thursday & Friday)
• Company vehicle
• Paid training
• Stable, year-round work
• Advancement opportunities