Cash Office/ Store Administration

Location: 5001 Montgomery Blvd NE A23, TJ Maxx Store 0307, Albuquerque, NM

About the Role

• Supports store management in the execution of store‑related administrative functions
• Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store
• Roles model outstanding customer service
• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Takes an active role in the hiring process (scheduling interviews, conducting reference checks, etc.) and in the onboarding process of new associates
• Maintains associate personnel files
• Performs daily cash office functions and maintains cash office standards
• Supports Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory and requisition
• Maintains proper associate coverage in service areas for a positive customer experience
• Supports and responds to coverage needs throughout the store
• Ensures store team executes tasks and activities according to store plan; prioritizes as needed
• Communicates accurately and effectively with management and associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with management on associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment

Requirements

• Able to work a flexible schedule, including nights and weekends
• Outstanding communication and organizational skills with attention to detail
• Capable of multi‑tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Able to train others
• 1 year retail and 6 months of leadership experience

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match (for those meeting service/hours requirements)
• Medical/dental/vision
• HSA
• Health care FSA
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance