Cash Office Admin

Job Overview

Performs office duties under regular supervision for all departments by performing the following duties:

• Counts and reconciles the safe at opening, shift change, and at closing with a manager present; maintains an adequate amount of change to be kept in the safe.
• Makes change for food and beverage servers, bartenders, and retail associates; makes and distributes Staff banks for both bartenders and retail associates.
• Reconciles net sales to individual sales audits.
• Distributes, tracks, and replenishes crash kits as needed.
• Answers telephones and directs calls to the appropriate person and/or department in a friendly, enthusiastic tone. Answers questions to the best of ability and/or directs questions to the appropriate person; writes and delivers accurate messages in a timely manner.
• Audits mail and distributes to appropriate party.
• Fills and maintains department files and records; maintains department logs, records, and files.
• Maintains inventory of and distributes radios, keys, and pagers.
• Performs administrative duties and in-house errands as requested.
• Assists management in training new Staff Members within their department when applicable.
• Maintains constant communication with host Staff on current quoted/wait times for Guests.
• Laminates new Staff Member nametags.
• Sells and distributes uniform components to Staff Members.
• Distributes, tracks, and maintains promotional items.
• Maintains high-level of knowledge regarding the company’s products and happenings, and communicates properly to Guests; establishes rapport with all Guests through name recognition.
• Notifies Manager/Supervisor of low inventory and recommends new inventory; communicates opportunities and concerns.
• Performs other duties and tasks as assigned or determined by Management or Supervisors.

Skills/Experience

• Good written and verbal communication skills.
• Ability to interact professionally with other departments and outside contacts.
• Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision.
• Six months in a guest service role with high volume cash handling experience required.
• One to two years of Microsoft Office to include proficiency in Excel and Word.
• High-volume phone answering experience preferred.
• Clerical experience and typing speed of 25 wpm; or equivalent combination of education and experience.

Educational Requirements

• High school degree or GED preferred.
• Health permit/food safety cards. Staff Member is required to obtain cards individually and provide proof of possession prior to first day of employment.

Physical Requirements

• Climbing, ascending or descending ladders, stairs, ramps.
• Required to stoop, kneel, or crouch on a regular basis.
• Walking, standing or reaching for long periods and distances.
• Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position.
• Finding or grasping objects of different size and shape.
• Maintaining body equilibrium to prevent falling, walking, standing or crouching in narrow, slippery, or erratically moving surfaces.
• Hearing sounds at normal speaking levels with or without correction.
• Exerting up to 10 pounds of force frequently, constant lifting, carrying, pushing, pulling or otherwise moving objects.
• Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly.
• Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.
• Exposed to weather conditions and prevalent temperature changes.
• Subject to moderate to high ambient noise levels.
• Frequently required to function in narrow aisles or passageways.
• Hazards include, but are not limited to, cuts from broken glass and metal cans, burns, slipping and tripping.
• Frequently required to wash hands and/or wear gloves.

Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, and guests.
• Expressing or exchanging ideas or instructions by the spoken word.

Mathematical Skills

• Ability to compute rate, ratio, and percent and to interpret bar graphs and spread sheets.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Benefits

• Weekly Pay
• Staff Member discounts
• Tuition Reimbursement
• Fun upbeat working environment
• Career Growth
• 401K Matching
• Paid time off
• and more!