Cash Management Service Lead

Cash Management Service Teller Lead

Cash Management Service Teller Lead supervises workflow of cash operations within a vaulted facility, including deposit/ATM residual cash verification, change order preparation, and currency/coin inventory management; while providing services to large banks, correspondent and niche banks, large corporate and small commercial entities, and coin and ATM customers.

• Maintain accountability and security of all funds transiting the branch and adhere to compliance, industry standards, audit requirements, and company policies.
• Maintain quality customer service, schedule staffing to meet productivity goals, and approve exception processing.
• Implement, monitor, and provide feedback on policies and procedures to ensure accountability and security of all currency and coin in transit daily.
• Provide feedback on staffing, hiring, performance appraisals, promotions, and staff development.
• Review and enforce operating systems and procedures within the branch and dependent procedures outside the department.
• Update as needed to ensure process effectiveness and control, accountability, and security of all cash movement and inventory information.
• Quickly and accurately resolve out of balance conditions.
• Communicate with internal, bank, or commercial customers to address and resolve problems, special requests, and/or discrepancy situations.
• Conduct routine audits and properly document audits as required by branch management and company policy.
• Aid in maintaining/improving branches.
• Lower compliance rating by ensuring standards/expectations are met, maintained, and challenged.
• Provide assistance in training and coaching all CMS personnel.
• Report any and all potential disciplinary actions and/or warnings to CMS Supervisor who consults CMS Manager who determine severity of action and observe corrective action plans/warnings to be addressed.
• Predict and/or evaluate productivity to maximize efficiency.
• Set the pace, accuracy, and speed sufficient to process the branch production minimum.

General Functions

• Implement, monitor, and provide feedback on policies and procedures to ensure accountability and security of all currency and coin in transit daily.
• Provide feedback on staffing, hiring, performance appraisals, promotions, and staff development.
• Review and enforce operating systems and procedures within the branch and dependent procedures outside the department.
• Update as needed to ensure process effectiveness and control, accountability, and security of all cash movement and inventory information.

Performance

• Unrestricted ability to bend, squat, stoop, stand, walk, lift (up to 50 lbs.), sit, push, and pull.
• Accuracy and speed sufficient to process the branch production minimum.
• Daily hours vary with work volume; supervisors are responsible for all work in their assigned area.
• Take the lead in assuring that the standards/expectations are met, maintained, and challenged.
• Assist in maintaining/improving branches.

Benefits

• Vacation and Sick Time (PTO) as well as Paid Holidays
• Health & Dental Insurance
• Vision Insurance
• 401(k) Plan
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account

Company Information

• Loomis offers one of the most comprehensive employees benefit packages in the industry.
• Loomis is an Equal Opportunity Employer and Drug Free Workplace.

Qualifications

• Unrestricted ability to bend, squat, stoop, stand, walk, lift (up to 50 lbs.), sit, push, and pull.
• Accurate and speedy processing of branch production minimum.
• Ability to communicate effectively with internal, bank, or commercial customers.
• Ability to train and coach all CMS personnel.