Cash Handler (Los Angeles)

About the role

The Federal Reserve Bank of San Francisco seeks a Cash Handler in its Los Angeles Cash Office location. This role supports 24/7 operations in distributing US currency and coin to financial institutions in the southern California and Nevada regions, as well as those in Asia and Mexico.

Responsibilities

• Receive, process, and distribute US currency and coin in a highly regulated environment.
• Operate complex processing equipment and troubleshoot machine issues to support production goals and contractual obligations.
• Collaborate with team members to maintain quality control policies and work procedures.
• Balance, reconcile, and settle currency and coin holdings on a daily basis.
• Identify, assess, and collaborate on resolving problems of varying complexity, such as machine issues, inventory management, customer transactions, and accounting and settlement activity.
• Contribute ideas for best practices and operational enhancements to management.

Requirements

• High school diploma or equivalent.
• Competence in basic math and accounting skills.
• Data entry and computer operating experience, including knowledge of Microsoft Word, Excel, and Outlook.
• Strong teamwork and customer service orientation.
• Time management and organizational skills to handle multiple priorities in a fast-paced environment.
• Strong attention to detail.
• Effective communication and diplomacy skills when interacting with staff, management, customers, and third-party vendors.
• Technical aptitude to learn and operate systems, computer-based applications, equipment, and tools used in the daily operating environment.

Qualifications

• Manual dexterity in preparing and operating machinery.
• Ability to lift up to 50 pounds.
• Standing for extended periods of time.

Skills

• Basic math and accounting skills.
• Data entry and computer operating experience.
• Teamwork and customer service orientation.
• Time management and organizational skills.
• Attention to detail.
• Effective communication and problem-solving abilities.

Benefits

• Medical, Dental, and Vision insurance.
• Pretax Flexible Spending Accounts for healthcare and dependent care expenses.
• Paid family leave, backup childcare program, and pet insurance.
• Matching 401(k) retirement plan.
• Retirement / Pension plan.

Pay

$54,000 - $64,000 annually (Location: Los Angeles)

Schedule

Flexible schedule to accommodate 24/7 operations, including a 10% shift differential. Must be flexible to work additional hours as needed to meet business needs.